• NYCSD IT Helpdesk

SMART Board OR SMART Notebook not working correctly

IF your SMART Board is connected, but you cannot get the board to scroll correctly OR some of the features do not work properly....

Don't forget that EACH year you need to renew the license in SMART Notebook on your teacher laptop. If you do not renew this license, some of the features of SMART Notebook may not work correctly.

Follow the steps in this Google Doc, if you are unsure how to re-activate this license

(you need to be logged into your @northernpolarbears.com Google account to see this document)

https://docs.google.com/document/d/1szU_k46IpEDJXauVqQAw4lVkx8ML0wek79nCMxg9NqM/edit?usp=sharing

If you have any questions, please do not hesitate to email me. Thanks :-)

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