• NYCSD IT Helpdesk

Clearing Chrome Cache To Fix Browsing Issues

Clearing your browser cache can help correct many browsing issues including Content Keeper issues. If you are using Chrome this is simple.

1. Navigate to chrome://settings/clearBrowserData

- Copy and paste into your address bar where you normally put websites in and hit enter.

2. Change the time range to "all time"

3. Make sure all 3 checkboxes are selected and click "Clear data"

4. Completely close out of Chrome and try the website you were having issues with again

5. If it still doesn't work, completely restart your computer